Q: What is your cancellation policy?
A: Here at Sugar’d, we rarely keep you waiting. It is for this reason that we ask that you arrive promptly for your appointment. If you are running more than 5-10 minutes late, you run the risk of having your services reduced or rescheduled. We ask for at least 24 hours notice if you need to alter your appointment.
We ask that you give us 24 hours notice if you must cancel or reschedule your appointment.
We understand that things come up unexpectedly, so to be fair, we give you a total of 3 strikes! After 3 strikes, you will need to prepay for your future appointments.
Strike 1: Will advise you of the No Show & Cancellation Policy
Strike 2: You will be charged for ½ of your previously booked service upon your next appointment.
Strike 3: You will no longer be able to ‘reserve’ time without paying for your service in advance.
Please let us know if you need help remembering your appointment. We offer appointment reminders by phone or text message
If you have any other questions about Body Sugaring, please call and ask your local salon.